TurboRead's commitment to you ...
PRIVACY
We will respect your privacy by:
- Not disclosing any information, including personal and
transaction details.
- Not selling, sharing or using your personal information (email address,
telephone number, physical address or transaction details).
- Not using your personal details for correspondence, over and above your
transaction, without your consent.

DELIVERY
We promise to deliver merchandise that matches that represented on the web
site in terms of quality, price, brand and appearance.
Where
do we deliver?
We deliver to all destinations worldwide.
Which
delivery options are available?
Courier (3 – 4 business days)
Registered Airmail (14 business days)
Normal Airmail (14 – 21 business days)
When
will my credit card be debited?
We will not initiate settlement from your account before we have shipped your
TurboRead product.
If the courier charge to your particular country differs from the standard
price on the Order Form, we will email the cost to you and await your
authorization.
The
Order Form and your Smart Receipt will reflect South African Rands. Your credit card will be charged in your
home currency at the prevailing
exchange rate on the date of physical delivery.

SECURITY
We will provide a safe and secure payment facility.
Any
credit card purchase that you do through TurboRead is managed by a totally
secure Internet transaction processing service, provided by Virtual Card
Services.
As
you complete your order, you will be asked for your name, address, and credit card
number. This information is secured through the use of encryption technologies.
Encryption scrambles your information so that the transaction details cannot be
intercepted and used by parties for whom this information is not intended.
What
precautions does TurboRead have in place to safeguard my transaction?

REFUND
Can
I return the merchandise that I have bought?
Yes. If you are not entirely satisfied with your purchase, you may return
TurboRead, in its original packaging, within 30 days of receipt (delivery time
excluded). Your refund
will be limited to the price of the product, excluding postage.

CUSTOMER
SERVICE COMMITMENT
We
will provide excellent customer service by:
- Responding
promptly to your queries.
-
Providing comprehensive and correct contact details including a contact
telephone number and postal address:
Telephone: ~27~83~746-2200 (between hours 06h00 and 15h00, Universal time - GMT)
Postal Address: TurboRead, P O Box 30657, Kyalami, 1684, South Africa
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TurboRead Copyright 2008