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TurboRead's Commitment To You ...
PRIVACY
We will respect your privacy by:
- Not disclosing any information, including personal and
transaction details.
- Not selling, sharing or using your personal information (email address,
telephone number, physical address or transaction details).
-
Not using your personal details for correspondence, over and above your
transaction, without your consent.
DELIVERY
We promise to deliver the merchandise that matches the features as presented on the
TurboRead website in terms of quality, price, brand and appearance.
We honor all TurboRead transactions worldwide.
WHEN WILL THE BANK
CHARGE MY CREDIT CARD?
The bank will not charge your card before TurboRead has emailed to you the download
link for your speed
reading course.
The
Order Form and your Smart Receipt will reflect South African rand. Your credit card will be charged in your
country's home currency at the exchange rate on the date of email of the speed reading course.
SECURITY
We will provide a safe and secure payment facility.
Any
credit card purchase that you do through TurboRead is managed by a totally
secure internet transaction processing service, provided by Virtual Card
Services.
As
you complete your order, you will be asked for your name, address, and credit card
number. This information is secured through the use of encryption technologies.
Encryption scrambles your information so that the transaction details cannot be
intercepted and used by parties for whom this information is not intended.
REFUND
Am I able to request a refund should I be unsatisfied with my purchase of
TurboRead?
Yes. If within 10 days of TurboRead sending you the download link, you are not satisfied with your purchase, you may
send an email to
TurboRead. In your email requesting a refund, tell us why you are dissatisfied
with the product. Should your request for a refund be considered legitimate, we may
process a full refund to your credit card within 2 working days.
CUSTOMER
SERVICE COMMITMENT
We
will provide excellent customer service by:
-
Responding
promptly to your queries.
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Providing comprehensive and correct contact details including a contact
telephone number and postal address:
Telephone: ~27~83~746-2200 (between hours 06h00 and 15h00, Universal time - GMT)
Postal address: TurboRead, P O Box
50344, Randjesfontein, 1683, South Africa
Physical address: 13 Rushmere Manor,
The Reeds, Rooihuiskraal Road, Centurion, South Africa
Back to Ordering Page
TurboRead Copyright
2011 |